ICT cost optimization

Audytel evaluates cost-effectiveness of ICT solutions used by customers and helps them to make reasonable changes, according to their business needs. This helps to improve financial performance of the company and at the same time increases the level of ICT security and improves process of information flow in the company. Projects implemented by Audytel cover a wide range of issues from the ICT audit and cost benchmarking to the implementation and management of specific technical and organizational ICT solutions.

 

Telecomunications Audit

Telecommunications audit is a thorough analysis of business and technical infrastructure used by the company. Within this service Audytel offers its customers ICT security check and an opportunity of reducing the costs of the following areas of telecommunications infrastructure:

• operator services (fixed telephony, mobile and data),
• technical infrastructure (PABX, LAN and WAN equipment),
• internal organization and ICT governance (individual limits, allocation to cost centers),
• value-added services (e.g. infrastructure management).

Based on experience from projects delivered to customers such as BRE Bank, PKN Orlen and Polish TV we guarantee rapid achievement of desired economic effects.

 

ICT Cost Optimisation

The company received another “best of the best” market offer from the operator? How to compare mobile deals? How to combine different tarrifs and services  in order to obtain optimum functionality and cost? Different ways of making a phone call, tempting free packages, the changing needs and long-term contract, fine print in the contracts make the valuation what is best and what is most relevant to the needs of the company quite difficult. Audytel provides support in negotiations, complemented by objective research reports. This proven methodology and company’s experience guarantee the purchasing process is efficient and manageable. The signing of the contract becomes only a simple formality.

 

Cost Savings Programme Implementation

Implementing the changes in the ICT infrastructure that support the company's development strategy and allow the customer to achieve savings is a complex and sometimes time consuming process. Audytel offers here its support and project management. Audytel services cover all commercial and technical aspects of telecommunications infrastructure. Audytel offers project management or even full outtasking of purchasing processes and oversight of the implementation of required changes in the ICT services and systems.

Audytel during the course of a project draw up periodic reports documenting the implementation progress and monitoring financial outcome of the project.

 

Billing Analysis

Analysis of the correctness of billing for telecommunications services is done on the basis of the advanced tools that let you quickly see millions of data records (CDR), taking into account all the nuances of the tariffs, promotions and special conditions of contract used by the operator. The subject of the analysis may be settlement for voice services (fixed and mobile), data services and Internet services. Almost all projects conducted by Audytel revealed irregularities in the accounts and in  90% cases they were overstatements of the accounts on the detriment of the subscribers.

The highest amount of the complaint lodged by Audytel on behalf of a client and recognized by the operator amounted approximately PLN 2 million.