Feasibility studies

Audytel offers feasibility studies of implementation of various ICT investment, starting with the basic technical infrastructure such as buildings, power supply, cabling and physical safety systems up to the implementation of complex solutions such as WAN, IP telephony systems, WAN network management systems, ERP systems and other.

CASE STUDY

Feasibility study for the state institutions planning to invest in IP telephony system.

Audytel client is a large state institution, operating more than 450 telephones and an extensive network of data transmission in Frame Relay technology.

In view of the need to replace the old PABX’s and the need to reduce the cost of phone calls, management has considered an investment in the modern IP telephony system.

Customer Problem

The client considered the various options of investment in IP telephony, unsure if it’s the best solutions tailored to his needs and seeking the answers to the following questions:

• Does the implementation of this system will have a business justification?
• Could the investment in IP telephony be financed from the savings resulting from the free calls within the organization?

Audytel Support

The first stage of the project was the analysis of the existing telecommunications infrastructure, customer needs and lessons learned from the pilot IP telephony implementation.

The second stage was the analysis of several scenarios of IP telephony implementation, including an estimate of capital expenditures and anticipated savings in each case.

The main conclusions from the analysis:

• Savings resulting from free calls within the organization will not be sufficient to finance the investment,
• Implement a uniform IP telephony system throughout the organization will achieve increased functionality and security, and central management of the infrastructure will help improve the cost-effectiveness in longer time frame.

Taking into consideration the report conclusions, our  Client, revised his investment plans, putting more stress on productivity increase and not the immediate savings.