Monitoring of appropriate fee calculation
We offer pay settlement outsourcing and control of costs of ITC services, which constitutes the most effective manner of controlling fees for telecommunication services.
Almost every project that we deal with involve various irregularities in pay settlements with operators, whereas in the great majority of cases (above 90%) such irregularities concern excessive invoices to the detriment of consumers.
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- A monthly control of the correctness of costs presented on invoices issued by telecommunication service providers,
- Assumption of responsibility for complaints lodged against any unfair fees and handling of the complaint procedure until the Customer receives the amount due,
- Division of the invoice costs for telecommunication/ ITC services into cost generating centres,
- Settlements of mobile telephony limits granted to employees,
- Ad hoc reports prepared at request and concerning various aspects of use of telecommunications services.